Claims processing
Pharmacy Switch Network
Rx Linc’s pharmacy switch routes every claim between your pharmacy management system and third-party payers over a secure, high-speed nationwide transaction network. A proprietary monitoring system watches transactions in real time and catches payer issues early, and a team of pharmacy experts supports you 24/7, including nights, weekends and holidays.
Claims processing
Robust claims technology designed for seamless processing
Rx Linc offers a pharmacy switch platform for claims routing between your pharmacy management system and third-party payers. Powered by our nationwide high-speed transaction network, it delivers reliable, secure and accurate claims processing with every submission.
Because the switch is where every claim passes, it is also where problems can be spotted first. Our monitoring detects and resolves third-party payer issues quickly, so your counter keeps moving even during holidays and weekends.
What’s included
What you get with Pharmacy Switch Network.
- 01
24/7 support
Your pharmacy never stops, and neither do we. Our dedicated team of pharmacy experts provides round-the-clock support to keep your operations running smoothly.
- Instant issue resolution
- Expert technical support
- Emergency assistance
- Proactive monitoring
- 02
Eligibility search (E1)
When insurance information is not available, our E1 eligibility service searches across major PBM networks to save your staff time and reduce rejections.
- Real-time coverage verification
- Multi-network PBM search
- Comprehensive benefit details
- Fewer claim rejections
- 03
ePrescribe
We manage electronic prescription processing through Surescripts and certified vendors, with a support team for both pharmacies and software partners.
- Integration with Surescripts
- Efficient e-prescription handling
- Support for pharmacies and software partners
- Compliance and security measures
Key benefits
Guided by integrity, trust and client-centricity.
Secure
Built on enterprise-grade protocols and dual data centers for dependable service and strong protection.
Proactive
Our claims monitoring analyzes transactions in real time and alerts you to issues before they affect your business.
Flexible
Smooth integration with major pharmacy management systems, rapid activation and solutions that scale with your business.
Interested in optimizing your claims process? Contact us today or call (800) 380-7435.
Digital brochure
Take the details with you.
Ask for the Rx Linc brochure and our team will send you a link to download it.
What is a pharmacy claims switch?
A pharmacy switch is the network that carries each prescription claim from the pharmacy management system to the correct payer or PBM for adjudication and returns the response in real time. Rx Linc has operated a switch for community pharmacies since 1997 and adds monitoring, edits and 24/7 support on top of routing.
Does Rx Linc work with my pharmacy software?
Rx Linc integrates with major pharmacy management systems. Its Partners page lists the software vendors it works with, including BestRx, Computer-Rx, Liberty Software, Micro Merchant Systems, PioneerRx, ScriptPro, SRS Pharmacy Systems and WellSky.
What is an E1 eligibility check?
An E1 transaction asks payers whether a patient has prescription coverage. When a patient arrives without insurance details, Rx Linc’s E1 service searches across major PBM networks and returns coverage and benefit details in real time.
Is support really available around the clock?
Yes. Rx Linc’s pharmacy experts provide 24/7 support, including emergency assistance on nights, weekends and holidays. Call (800) 380-7435.
Get started
Let’s work together.
Let us show you how Rx Linc can drive your pharmacy’s success. Our team will contact you promptly to discuss your specific needs.